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Mike Hardy

Owner | Broker

Michael Hardy graduated in 1997 from the University of Texas, with a degree in Public Relations.  During his last two years at the University Michael worked in Austin, Texas leasing and selling residential properties in the downtown and campus areas of the city.

Upon...

Laura Thomas

Real Estate Agent
+506 8827 2257

Laura Thomas has been living in the area since 1994, running a successful charter business out of Los Sueños Marina. Working in the real estate business was a natural transition for her. She has a unique perspective of the market at the Costa Rican coastline because of her...

Jorge Hernandez

Operations Manager & CFO
+506 2637-8484

Jorge has been with HRG since 2013 and currently acts as Operations Manager and CFO for the company. With a degree in Business Administration and Finance from the University of Costa Rica (UCR), Jorge seeks to put forth his best effort providing a high quality services and a standard of...

Ricardo Rojas

Reservations Manager
+506 7015-2848

Ricardo has worked in tourism for more than fifteen years and has been with HRG since 2010; he is the reservation department head, and has been handling customer service for the company’s many travel clients for years. He enjoys helping people to find their best accommodations in the resort and...

Nancy Ríos Cerdas

Customer Service
+506 8706 4355

Nancy is your “go-to”person for everything needed during your stay Nancy was born and raised in Jaco and, as a native of the area, she knows it like the back of her hand.  With more than 3 years at the resort prior to starting her work with HRG, she now has a firm handle on everything Los Sueños...

Josue Villalobos

Concierge
+506 8648-8855

At HRG, we are proud to have Josue as our concierge. He has been with HRG since 2021. His exceptional customer service, combined with his friendly and approachable nature, ensures that every guest enjoys a truly unforgettable experience. Whether you're visiting for business or leisure,...

Maroly Hernandez

Reservations Department
+506 8720 1796

Originally from the Caribbean side of Costa Rica, Maroly has always worked in the tourism industry. In addition to her role alongside Ricardo in reservations at HRG, she is a known and trusted childcare provider. Maroly loves working in the tourism sector, as it allows her to meet families from...

Carlos Alvarez

Front Desk Clerck
+506 8720 1796
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Harold Guerrero

Customer Service
+506 87323232

 Harold is bilingual and speaks fluent english as well as spanish.

Harod has been working with customer service for the past 17 years. He has ben taking care of our guests since HRG opened and he loves to work  as personal tour guide for HRG, making sure that you have a perfect stay. ...

Ericka Montoya

Property Manager Assistant
+506 8739-4947

Ericka was born and raised in San Mateo, Costa Rica. HRG´s most loyal employee, she has seven years with the company and has loved every minute of it. Having worked in different departments over the years, Ericka has a familiarity with the company and its workings like no other; she is a huge...

Jazmin Jara

Accounting
+506 2637-8484

Jazmin has been with HRG since 2012 and works in the accounting department. She is from Costa Rica and speaks English and Spanish fluently. Jazmin says she enjoys helping people and loves what she does. In charge of accounts payable, Jazmin is efficient, detail oriented, and conscientious; our...

Roselinn Storhaug

Marketing
+506 2637-8484

Rose has been with HRG since 2014. Organized and efficient, she works in the sales and marketing department, handling marketing direction, social media management, photography, and all aspects of digital marketing for the company. Originally from Norway, Rose moved to Costa Rica over fifteen...