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What our customers are saying

Everthing was great! We could not have been more pleased. From our arrival to leaving was first class. We had a few things to handle regarding the computers and TV. These things were handled immediately. The people assisting us upon arrival were extremely nice and helpful. The other workman were very friendly and took care of the issues quickly. The condo was extremely nice. In fact, we are discussing returning and renting the same condo. I cannot think of one negative comment or problem we had. Thank you for making our vacation the best ever! Bob Lucas

Bob Lucas

I recently stayed at this condo in Costa Rica, managed by HRG. Prior to our trip I was contacted by Nancy Martin of HRG, who arranged all of the tours we requested. She provided useful information on the tours (what to take, etc.).

Geo, our English-speaking HRG driver, was waiting for us at the airport with a cooler full of cold drinks. We were driven promptly to our condo, about 90 minutes away. The condo was clean and well-maintained, and had all of the amenities I required. It was useful to have an equipped kitchen, and washer and dryer.

I was impressed by the professionalism of HRG, and the punctuality of their drivers. We used them several times for transportation; on every occasion they were on time. When the Costa Rican cousin of Montezuma visited me on Christmas Eve, I immediately contacted Nancy, who directed me to a medical clinic a 5-minute walk away. I was unable to phone my insurance company in Canada, so Nancy contacted them for me. I really appreciated her going beyond the call of duty. Thanks Nancy.

Based upon my experience, I very highly recommend this condo.

Bernard (Ottawa, Canada)

Beyond expectation... We were blown away by the beautiful, tastefully decorated, and very well appointed condo that we stayed in. Often vacation rentals are outfitted with the bare minimum basics when it comes to kitchen ware, linens and decor. Not so with this one! It felt like we were in a very warm, very inviting luxury home. While it was Valentine's day weekend and there were a number of amazing restaurants to choose from, we opted for a great bottle of wine and an order in (you can call any of the resort restaurants to deliver and our concierge offered to stock our fridge before we got there, which we took advantage of). So, we lounged around by the pool and on our patio, enjoyed the sun and the full moon over the bay, made delicious meals (we both love to cook) or ordered in, and basically had a lazy, romantic, and much needed relaxing weekend.

Lynette G (Escazu, CR)
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