What our customers are saying
Great for a family vacation
The Montebello Condo was a delightful complex up on a hill in los sueños. The property is surrounded at the back by the rainforest and you can hear the nature. The condo was directly adjacent to a beautiful pool perfect for cooling off after activities.
Outstanding! For valentine's day, my wife and I chose to stay once again in Los Suenos, but this time, instead of the hotel, we chose this condominium complex. It is worth every spent dime. Everything is nearby, the marina, the restaurant is not exactly walking distance per say, but, since you drove from downtown San Jose, you might just drive less a mile away to get good food and relaxed atmosphere. Everything is neat and clean, fully equipped! Was afraid of the usual mosquitos but, we found none!
It advertises private pool, well, not exactly private because it is shared but don't get me wrong, shared with other two complex of 8, a pair of complex shares a pool so it wasn't "crowed" nor noisy.
I need to be emphatic with the order and that everything is kept clean like the pool, the pool's bathroom, you'll get a maid to clean up your condo so it was quite a sweat surprise to find it crystal clean when we came back from dinner. It has it's own in/room laundry and dryer, microwave, oven, etc... Tvs are not exactly 60" flat screen but come on, why would you want to stay at home watching TV having so much beautiful sunset and ocean activities to do, right?
The only thing I would like the owners to keep an eye on, is that, they will hold $500 off your Credit Card and reimburse it a couple of days later if there's no damage to their property to be charged. That's ok, but when we got there, we notice some stuffs, minor stuffs, were already half broken. On check out, I told the clerk those things we saw to be broken when we got there and got the assurance we won't get charged by those things like the bottle and egg holders inside the fridge, some kitchen tools are quite "used" and "scratched".
Anyways, the overall experience, the place, the service and attention, all two thumbs up. Next time, we'll try the golf course.Ricardo Tsai (San Jose, CR)
Great golf vacation. This was our second stay at Los Suenos booked through HRG, and it was just as good or even better than the first visit! The condominium was immaculate, totally equipped with everything that we needed, and the HRG staff was very helpful as always in assisting us with booking golf carts, tours, tee times ect...couldn't have asked for better service, it was truly a easy vacation, because everything we requested was provided for us. We will be back, and will book with HRG again!Joseph C (Playa Tambor, Costa Rica)