What our customers are saying
I recently stayed at this condo in Costa Rica, managed by HRG. Prior to our trip I was contacted by Nancy Martin of HRG, who arranged all of the tours we requested. She provided useful information on the tours (what to take, etc.).
Geo, our English-speaking HRG driver, was waiting for us at the airport with a cooler full of cold drinks. We were driven promptly to our condo, about 90 minutes away. The condo was clean and well-maintained, and had all of the amenities I required. It was useful to have an equipped kitchen, and washer and dryer.
I was impressed by the professionalism of HRG, and the punctuality of their drivers. We used them several times for transportation; on every occasion they were on time. When the Costa Rican cousin of Montezuma visited me on Christmas Eve, I immediately contacted Nancy, who directed me to a medical clinic a 5-minute walk away. I was unable to phone my insurance company in Canada, so Nancy contacted them for me. I really appreciated her going beyond the call of duty. Thanks Nancy.
Based upon my experience, I very highly recommend this condo.Bernard (Ottawa, Canada)
We traveled with 4 families to Costa Rica in August to try to get away from it all, and we did. Casa Tropical is in gorgeous Los Suenos and is located so we felt like we were on our on private resort. The guys golfed each day and the women enjoyed spending time at the marina. HRG planned everything perfectly. Thanks so much.Sandy Billings (North Carolina)
Expectations fulfilled! When visiting a new destination, it's always difficult to confirm that the pictures and descriptions are accurate. Having just returned from Casa Tropical, I can assure you that they are. This is a first class, well maintained property. The housemaid and pool/landscape keeper ensured that it remained in that condition throughout our stay. This was no small task given the 7 kids in our party (age 5 - 13). Keep up the good work HRG - we'll be back.John W (Raleigh, NC)